Up to 10 minutes
Tell us what’s happening. We’ll assess whether remote support is suitable and recommend next steps. Troubleshooting beyond the assessment is paid.
Ask about this option →No contracts. No monthly commitments. Just friendly help when you need it.
Friendly remote support for individuals and families. No subscriptions or monthly commitments. We’ll recommend a package after your free initial consultation.
Up to 10 minutes
Tell us what’s happening. We’ll assess whether remote support is suitable and recommend next steps. Troubleshooting beyond the assessment is paid.
Ask about this option →Up to 20 minutes
Basic browser, email, application, or everyday technology questions.
Ask about this option →Up to 45 minutes
Computer performance, software troubleshooting, personal email setup, and device connectivity.
Ask about this option →Up to 75 minutes
More involved troubleshooting, new computer setup, or multiple related issues.
Ask about this option →Packages cover technician time, not guaranteed results. Remote assistance only; hardware, parts, software purchases, and in-person visits are not included. Unused package time is not refundable. We’ll confirm your package and price before paid work begins.